Online Communication Technology and Relational Development

Anita D. Bhappu, Noam Ebner, Sanda Kaufman, Nancy A. Welsh

Research output: Contribution to journalArticlepeer-review

Abstract

Key to success in negotiation is managing and enhancing relationships. This concept can be difficult to convey in short-term executive training courses where students have little time for relational development. Not to worry: the authors assert that by strategically using online communication before, during, and after such courses, students can effectively both train for, and depend on, good relations at a distance.

Original languageAmerican English
JournalDefault journal
StatePublished - May 8 2009

Keywords

  • negotiation
  • training
  • relational
  • online
  • communication

Disciplines

  • Dispute Resolution and Arbitration
  • Law

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